All of us at SWANSON DENTISTRY trust and hope that you and your loved ones are safe and healthy. We want you to know that it won’t be long until we reopen our practice for regular dental appointments and care. We have prepared for your safe return, and we are ready.
Dental offices are more prepared than most businesses for this pandemic situation, having been trained yearly by the CDC and OSHA to follow “Universal Precautions.” This means we treat every patient as if they are infectious. It is a standard in dental offices. Until 2020, Aids, HIV, hepatitis, and tuberculosis were our biggest enemies. Now, we have a new enemy the coronavirus.
Fighting these types of invisible enemies is nothing new to dentistry or us. We take it seriously and make the changes necessary to protect all of us. Initially, during this continued stage of recommended “distancing,” there will be changes in a few of our operations. We need your cooperation to make these effective. Please read them and call us if you have any questions or concerns.
1. Several days before your scheduled appointment, you will receive a text, email, or voice mail asking you to confirm your appointment. If you wish to reschedule for a later date, please call the office to do so as soon as possible.
2. It is critical that you arrive 5-10 minutes before your appointment. When you arrive for your appointment, you may enter the building but please respect social distancing. If you wish to remain in your car then you may text or call our office to tell us you are here.
3. We will call or text you when it is time to enter the office. We will wait until contact with unprotected people is unlikely.
4. When you enter our building, we do ask that you please wash your hands thoroughly and/or hand sanitize before going to your treatment room.
5. If you have ran a fever 99.9 or above in the last 24 hours or travelled internationally in the past 14 days, we ask that you please reschedule your appointment for a later date
6. We do ask that people who are medically or immune comprised please reschedule for a later date.
7. For patients who are unable to enter the office and be treated alone, please limit accompanying persons to no more than one parent or guardian. Parents and guardians of minors treated alone will receive a phone call from the office about the appointment and recommendations. If you have other people with you, please ask them to stay in the car. Please do not accompany a patient if it is not necessary.
8. Rest assured all surfaces and equipment in your treatment room were thoroughly disinfected before your entry.
9. When your doctor or hygienist arrives, expect mouth, nose, and eye protection, as usual. If you desire to be covered with a barrier during your treatment, please let us know.
10. As always, during treatment, everything possible will be done to reduce the spread of pathogens.
We want to thank you for cooperating with what we hope are short term changes in our practice operations. Please know your health and well-being are our number-one concern. We will contact you when we are officially open for business. Until then, if you have questions or concerns, call or email us.